FAQ
1.What types of bags do you offer?
We offer a variety of bags, such as clutches, handbags, flap bags, and potlis, each designed for style and functionality.
2.What is your return/ exchange policy?
We only accept exchange/return in the case you receive any damaged/defective products (Complete unboxing video required from opening the package to end in order to consider).
Only photos will not be considered and no exchange/return will be entertained after 24 hours of delivery, no exchange will be taken into consideration beyond given time due to any said reason.
Kindly note, there is no exchange/return policy in case you do not like the product or do not need it anymore.
3. Do you offer worldwide shipping?
Yes, we provide worldwide shipping. Shipping charges and times may vary by location.
4. What payment methods do you accept?
We accept all major payment options which are listed at checkout:
* Credit Card
* Debit Card
* UPI /Wallets
* Net Banking
* COD
5. How can I track my order?
Once your order ships, you’ll receive a tracking link via email for real-time updates.
6. How can I place my order?
Browse through our products and click on the ‘Add To Cart’ button. After adding all the products you wish to purchase, you can move to reviewing the products by viewing your cart and then clicking on Checkout. Once you enter your information and choose your payment method, take the necessary steps and you’re done!
7.Can I customize a bag?
At the moment, we don’t offer customization. 8.How can I contact customer support?
You can reach us at support@kosaibags.com or +91-93155 21198 for any inquiries.
9.How can I ship an order to a different address than my billing address?
You can always choose an alternate address at the time of the order
We offer a variety of bags, such as clutches, handbags, flap bags, and potlis, each designed for style and functionality.
2.What is your return/ exchange policy?
We only accept exchange/return in the case you receive any damaged/defective products (Complete unboxing video required from opening the package to end in order to consider).
Only photos will not be considered and no exchange/return will be entertained after 24 hours of delivery, no exchange will be taken into consideration beyond given time due to any said reason.
Kindly note, there is no exchange/return policy in case you do not like the product or do not need it anymore.
3. Do you offer worldwide shipping?
Yes, we provide worldwide shipping. Shipping charges and times may vary by location.
4. What payment methods do you accept?
We accept all major payment options which are listed at checkout:
* Credit Card
* Debit Card
* UPI /Wallets
* Net Banking
* COD
5. How can I track my order?
Once your order ships, you’ll receive a tracking link via email for real-time updates.
6. How can I place my order?
Browse through our products and click on the ‘Add To Cart’ button. After adding all the products you wish to purchase, you can move to reviewing the products by viewing your cart and then clicking on Checkout. Once you enter your information and choose your payment method, take the necessary steps and you’re done!
7.Can I customize a bag?
At the moment, we don’t offer customization. 8.How can I contact customer support?
You can reach us at support@kosaibags.com or +91-93155 21198 for any inquiries.
9.How can I ship an order to a different address than my billing address?
You can always choose an alternate address at the time of the order