Rustica Metal Flap Bag

Yes — every Kosai piece is handcrafted by artisans in India. Crystals, pearls and sequins are set by hand, and each bag passes two quality inspections before it ships.

Orders are processed within 1–3 business days, and standard shipping across India takes 3–7 business days. You’ll receive a tracking link by email as soon as your order is dispatched.

Yes, we ship worldwide. International shipping charges and delivery times vary by destination and are calculated at checkout.

All major options — credit and debit cards, UPI and wallets, net banking, and Cash on Delivery.

Returns and exchanges are accepted only for damaged or defective deliveries. Please contact us within 24 hours of delivery with a complete, uncut unboxing video — from opening the sealed package to the end. As every piece is handcrafted, we’re unable to accept returns for change of mind.

Once your order ships, you’ll receive an email with a tracking number for real-time updates on your delivery.

Not at the moment — each design is released as a limited edition. Follow us on Instagram to catch new drops first.

Store your bag in its dust bag away from direct sunlight and moisture, keep perfumes and sprays off the embellishments, and wipe gently with a soft, dry cloth. Handled with love, it will sparkle for years.

Write to us at support@kosaibags.com or call +91-93155 21198 (Mon–Sat, 10am–7pm IST). We reply within 24 hours.